Question 1

What is RaRa Deals?

Accepted Answer

RaRa Deals is a multi-vendor online marketplace where customers can discover and purchase products from different sellers across Nepal.

Question 2

How can I place an order?

Accepted Answer

Browse or search for a product, select the required options such as size or variant, add it to your cart, enter your delivery details, choose an available payment method, and place your order

Question 3

Do I need an account to place an order?

Accepted Answer

An account may be required for certain features and order management. Creating an account allows you to track orders, manage your profile, save addresses, and access your shopping history.

Question 4

Where does RaRa Deals deliver?

Accepted Answer

RaRa Deals aims to provide delivery across Nepal. Delivery availability depends on the customer's location, seller location, product and available delivery service.

Question 5

How long does delivery take?

Accepted Answer

Delivery time varies depending on the seller, product availability, delivery location and delivery partner. The estimated delivery information will be shown where available during the orderin

Question 6

How can I track my order?

Accepted Answer

Log in to your RaRa Deals account and open the My Orders section. If tracking is available, your shipment status will be displayed there.

Question 7

What payment methods are available?

Accepted Answer

RaRa Deals may support Cash on Delivery and available online payment methods such as digital wallets, banking, QR payments and other supported payment options. Available methods may vary by l

Question 8

Can I return a product?

Accepted Answer

Eligible products can generally be returned or requested for replacement within 7 days of delivery if the product is damaged, defective, wrong or missing. Please refer to our Return & Refund

Frequently Asked Questions